General Questions How does the Partner Program work? What do my customers get when they sign up with Vend-Trak? Once I sell a new account, who creates it? How is a new account linked to my Partner account? Account Management How do I manage my Partner account? Can I set my own price for Vend-Trak for my customers? Can I charge $0.00 for the account (i.e. can I give it away)? How do I collect money when my company sells an account? Do my customers get preferred pricing? Have a different question? Contact Us!

General Questions How does the Partner Program work? [Back to FAQ]   Vend-Trak Partners are authorized resellers for Vend-Trak memberships. As a Vend-Trak Partner, your company can sign up new customers for a full year of Vend-Trak. Any payments for the first year of membership to Vend-Trak are paid directly to your company by your customer. Your company would then pay Vend-Trak for the new account at a discounted rate. We also offer an unlimited partnership where your company is authorized to sign up as many new accounts as you like for one fixed rate. What do my customers get when they sign up with Vend-Trak? [Back to FAQ]   First of all, they get immediate access to the world's best Vending Business Management application. If your customer is new to the vending business, Vend-Trak will start them off on the right foot from Day 1. If your customer is an industry vetran, Vend-Trak will help them manage their already growing business more effectively. Secondly, they will get a 14 month subscription to the Vend-Trak application. This is the two-month "trial period" that all new customers are entitled to combined with the twelve-month subscription purchased from your company. Lastly, they get immediate access to Vend-Trak as soon as they create their account. They will have access to all future upgrades and enhancements during their 14 months at no additional cost. Once I sell a new account, who creates it? [Back to FAQ]   You get to decide. Your customer can create their own Vend-Trak account themselves, your sales representative can create the account, or one designated person at your company can create the account. Regardless of the route you decide to go, the key is to create the account with your company's unique "Keycode". How is a new account linked to my Partner account? [Back to FAQ]   Through a "Keycode" that is unique to your company. When you sell Vend-Trak to one of your customers, their account must be created at www.Vend-Trak.com. From the home page, your company's "Keycode" is typed into the Keycode box and submitted. This automatically brings up the signup page with a message alerting the person that the account is being created through the partnership program. Since the user has already paid you, there is no payment required at this time; and the account is automatically active for 14 months.

Account Management How do I manage my Partner account? [Back to FAQ]   Your account can be accessed and managed in real time through our web site's Partner Administration pages. The Partner Admin pages allow you to see, in real time, the status and history of your account. These pages also allow you to manage your Partnership settings. Can I set my own price for Vend-Trak for my customers? [Back to FAQ]   Yes. As a Partner you decide what your customers will pay for you their initial subscription with Vend-Trak, and the payment is made directly to your company. Can I charge $0.00 for the account (i.e. can I give it away)? [Back to FAQ]   As a matter of fact, yes you can! In fact, many partners have decided to do this very thing. They set the price to "$0.00" through their Partner Administration pages. Then when their customer signs up (using their unique keycode), their initial cost is zero! Keep in mind that this is possible because, through your partner agreement, you pay a fixed amount to Vend-Trak for each new account that signs up under your partner code. By doing this, the partners that opt for this approach use a "free" subscription to Vend-Trak as a "throw-in" to close another order or just to set their customers up for success from the beginning of their business or as a good-will gesture to their customers. How do I collect money when my company sells an account? [Back to FAQ]   You collect the membership fee directly from your customer through your own invoice system. Do my customers get preferred pricing? [Back to FAQ]   They can. As a Partner, you determine how much, if anything, to charge for the initial membership to Vend-Trak. Regardless of how much you charge, your cost per account is fixed. Please contact us for a quote.